Dial-A-Ride Schemes (Barrow Ring-a-Ride and Carlisle City Wheels)

Dial-a-Ride schemes were originally provided to help address the lack of accessible public transport in Barrow and Carlisle city centres. Both areas were reviewed and as they are now served by regular scheduled bus services which are fully accessible and there are a number of taxi firms that now operate with wheelchair accessible vehicles, the schemes ceased to be provided from 1st September 2015.

If you would like more information on transport options available to you, including contact numbers for local transport providers, please see information provided below. Alternatively, you can telephone 0333 240 69 65 (option 5)or 07788 396194 and one of the Community Transport Team will telephone you back to discuss available transport options.

If you need to attend a hospital or health appointment, you may be entitled to free patient transport provided by North West Ambulance Patient Transport Services.

General Enquiries Telephone number: Freephone 0800 0323240 or 01228 403031

Haemodialysis and Cancer Patients: Freephone 0800 0289224 or 01228 403064

Visit: www.patienttransport.nwas.nhs.uk

Networks of accessible scheduled bus services are provided across the town centres - Bus Route maps and Timetables

operated by:


Visit: www.stagecoachbus.com

Carlisle Telephone: 01228 597222

Barrow Telephone: 01229 433333

If you have a powered wheelchair, please contact Stagecoach to discuss its' suitability for getting on/off buses.

Email: cumbrianorthlancs.disabilityhelpdesk@stagecoachbus.com

Carlisle Telephone: 01228 819090

Barrow Telephone: 01229 433333

Reays (Carlisle only)

Visit: www.reays.co.uk

Telephone: 016973 49999

Contact details for all Cumbria's bus operators

Cumbria County Council is responsible for administering the English National Concessionary Travel Scheme (ENCTS).

Cumbrian residents who have a NoWcard are entitled to free bus travel between 9.30am and 11.00pm Monday to Friday and all day Saturday, Sunday and Bank Holidays throughout England on local bus services.

The age at which older people become eligible for a bus pass is the same age at which women become eligible for the state pension. Currently, anyone born before 5 December 1952 is eligible.

You may qualify for a Disabled Person's NoWcard if you:

Are blind or partially sighted

Are severely or profoundly deaf

Are without speech

Have a long term disability of injury which seriously impairs the ability to walk

Are without the long term use of both arms

Have a learning disability that is a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning

Would, if applied for a driving licence, be refused on the grounds of physical fitness.

For more information:

Older Person's Bus Pass and Disabled Person's Bus Pass

Telephone: 0300 123 6737

Companion Concession

If you have a Disabled Person's NoWcard and cannot travel without help, then your carer will be able to travel with you free of charge. This is a discretionary concession which the County Council offers. Your companion is only able to travel at the same time as you within the County's boundary. A companion form can be requested when you apply.

For more information:

Disabled Person's Companion Bus Pass

Telephone: 0300 123 6737

Taxis (Hackney Carriages) and Private Hire Vehicles are licensed to ensure that they are suitable and safe for you to travel in.

Contact details for Taxi and Private Hire operators with wheelchair accessible vehicles are:


AAA Taxis 01228 808777

Barry's Taxis 07766 700020

Beeline Taxis 01228 534440

Carlisle Drivers 01228 515818

Carlisle Taxis 01228 247365

Carlisle Taxi Hire 01228 424242

City Taxis 01228 520000

MM Taxis 01228 210200

Radio Taxis 01228 527575



Carefree Travel 01229 829217

Central Cars 01229 870444

Dalton Cars 01229 464051