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Report a fault on the highway

Emergency/safety risk

Emergencies or incidents that requires an immediate response

Carriageway Defects

Carriageway faults, potholes, manholes, gully grates

Footway Defect / Hazard

Potholes, pavement trip hazards, issues with bus shelters


Street lighting, lit signs, illuminated bollards or beacons

Flooding and Drainage

Blocked drain, flooded property, impassable road

Trees and Vegetation

Hedges, trees, weeds or verge maintenance

Debris or Obstruction

Road Traffic Collisions, mud or loose stone, Livestock, Fly Tipping

Winter Service

Icy roads/footways, salt bins or heaps, refilling requests

Road Markings or Signs

Damaged/missing road markings, signs or cats eyes

Traffic Signals

Permanent/temporary traffic signals, pedestrian crossings

Roadside Fences and Barriers

Crash barriers, fences, walls or railings


Bridges, Culverts, Walls, Sea Walls, Fords, Subways and Cattle Grids

Highways hotline:

Tel: 0300 303 2992 (answer phone service evenings, weekends and public holidays)

*Please note - cost of calls may vary depending on mobile provider*