Working Together - Service user and carers engagement strategy

Working Together is a strategy to enable the engagement of service users and carers in the work of Cumbria County Council's Adult Social Care service.  The strategy aims to:

• demonstrate that user and carer views are considered and used in decision making
• achieve a coordinated approach to participation, avoiding duplication and even across localities
• achieve inclusive and representative engagement
• achieve improved standards in engagement, obtaining views more successfully, with detailed feedback
• consider fully the challenges people face to fully engage
• avoid over reliance on one off consultation, seeing it as key to core business activity and 
• continue to map engagement and to empower and enfranchise existing networks