Your privacy is of great importance to Cumbria County Council. We are committed to protecting your privacy online and will treat any personal information, which could identify you - such as your name, house or email address - in accordance with the provisions of the Data Protection Act of 1998.
We will not sell, trade or rent your information to other third parties, and we will not collect any personal information without your knowledge.
But any information or feedback you make within this website will not be regarded as confidential and we will be free to reproduce, use, disclose or distribute the response to others without limitation. You agree that Cumbria County Council shall be free to use any ideas or information in your response for any purpose.
Information communicated via the Internet could be detected by third parties and any information you send to us is at your own risk. We use cookies only for identifying returning users, we will not collect any information about you except that specifically identified below. This privacy policy only covers the Website at www.cumbria.gov.uk links within this site to other websites are not covered by this policy.
Where visitors may submit information via forms etc, in doing so they are deemed to have consented to the collection, processing and storage of that information. Information submitted will be stored by the webmaster as an e-mail message and used to process any requests, it will be retained for a reasonable period. Where a business transaction is then enacted commercial records may be retained for up to seven years.
The County Council cannot be held responsible for any acts of impersonation and will assume all information submitted is genuine unless there is reason to doubt its authenticity as no authentication of visitors is provided on this site. Should you suspect that a false entry has been made using your identity please advise the Council and appropriate corrective action will be considered.
As any Website is potentially available in many countries it is possible that information submitted to this site will be transmitted via servers and networks that are outside the UK. In submitting information to this site the act of clicking on the submit button is taken as explicit consent to use of the information as described in this statement.
The processing of information collected via this site is not registered under the Data Protection Act, however the principles of fair processing will be applied and should you have any concern regarding collection, processing, storage or disclosure of information submitted via this Website please contact Cumbria County Council.
Who do we share information with?
Depending on the original purpose for which is was obtained and the use to which it is to be put, information may be shared with a variety of services, examples include Housing sharing with Health or Housing Benefits sharing with the DSS. It may also be shared, where necessary, with other organisations that provide services on our behalf, e.g. contractors working for the Council.
In all of these examples the information provided is only the minimum necessary, to enable them to provide services to you.
Personal information about you may also be provided to Government departments, where we are required to do so by law, or to other local councils. An example would be when you have moved from one Councils area to another, and the new Council requires confirmation of the services you were receiving.
Information about you may also be provided for statistical research. This will not include your name and address unless you have given us permission to provide the information.